What care can I expect from school?


You want your child to be helped at school in such a way that it has a good and pleasant school time. But what can you expect from school in terms of support? Read more on this page about how you and the school can achieve the best for your child and what school should provide for your child.

Together the best for your child

As a parent, you can expect that the school wants the best for your child and wants to help as much as possible in support. Conversely, the school also expects this from you as a parent. You both look at your child in your own way. You know well how your child behaves at home and in other places. School has the best view of how your child is in class. It is common for children to behave differently at school than at home.

So you both have knowledge about your child in a different environment. Therefore, listen carefully to each other. This way you can come to a complete picture together and the best solution for your child. Read more about tools for cooperation around your child .

What can you expect from school?

Schools have a responsibility to provide support to their students. This does not mean that they are obliged to solve everything themselves. However, they should always help to find the right support or the right teaching place.

As a parent you can expect that the school offers the following:

Good education: exactly what schools are meant for.

  • Signaling: teachers or other staff should notice if something is wrong with your child, what could be the cause and what can help.
  • Talking to parents: regular conversations about your child's development, but also if something is identified that could inhibit development.
  • Clear policy: in the school guide, the school describes what it can and cannot offer in terms of support. This is called the school support profile.
  • Agreements with partners: collaborations with, for example, the neighborhood team or cultural institutions to offer your child extra support where necessary.
  • Providing information and referring: schools try to inform parents as well as possible. And if you want to know more, schools can direct you where to go with your questions.

Duty of care

Schools have a duty of care: they should arrange the desired support for children who need it. If this is not possible, they should arrange for a place at another school that can help the child. The duty of care applies to new children as well as to children who are already at school.

The duty of care applies from the moment of registration. If your child needs support, you as a parent must pass this on when you register your child. The school can then immediately see if they can offer the right support. Read more about duty of care externe link.

Not even with the school

You may not agree with the school's advice or solution for supporting your child. Then always talk to the school. Involve the internal supervisor or support coordinator in this. If you can't come to an agreement, you can present the situation to the school board.

If you cannot come to an agreement with the school board, you can contact the partnership. In this, schools make agreements about the way in which they arrange the extra support. Special consultants can mediate in these situations. Read more about what to do if you disagree with school externe link.

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